WHAT PAYMENT METHOD DOES THE ARTISAN & COMPANY ACCEPT?
The Artisan & Company accepts Paypal and Visa, MasterCard and Amex.
HOW DO I TRACK MY ORDER?
Once your item is ready and shipped we will provide you with the shipping confirmation and tracking information via email.
CAN I ORDER FROM THE ARTISAN & COMPANY VIA TELEPHONE?
We are happy to take your order by phone. Please contact/call our Customer Care based in USA, Monday – Friday from 9AM – 5PM PST at 1(424) 290-9876.
PRODUCTION TIME AND GIFTING
All of our items are made to order, your order may not be available to ship immediately. The production time line for all leather goods is 2-3 business days. The production time line for jewelry items is 7 business days. Should you purchase an item for gifting please add a note upon checkout and we will do our best to expedite your production time to meet your deadline.
Learn more: www.theartisanandcompany/pages/shipping
All designs are handcrafted in Bali, Indonesia. Material used to craft our designs are hand picked and checked thoroughly prior to production. Attention to detail and quality is our speciality.